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The transport of your package

 

The delivery time will be 1-6 days ( working days) depending on destination and if available in stock , otherwise TricotPlus will contact the customer to tell the approximate time it will take delivery of the products or what so proceed. Once the order leaves our warehouse , you will receive an e - mail information which will inform the new order status.

 

  • Shipping Spain .

peninsula
Minimun order 10 € .
Shipping for the peninsula is made by a company or CHROEXPRES SEUR Express Shipping .
The delivery time will be 24/ 48 hours (weekdays ) . If ordered before 15:00 hours, the shipment usually arrive the next day .
In mainland shipping what are € 4.90 for orders under € 49 , for more is free.
Payment by bank transfer or card has no increase , payment on delivery is an increase of € 2 messengers commission .

 

  • Canary Islands, Ceuta and Melilla. Minimun order 20 € .

Shipping costs are € 6.90 and sent by USPS . The delivery time will be 4-6 days ( working days) .

 

  • Balearics and Andorra. Minimun order  20 € .

Shipping costs are € 6.90 and sent by Seur . The delivery time will be 2-3 days ( working days) .
For orders over 80 € the shipping will be free.

 

  • Shipping Portugal. Minimun order  10 € . No packages are sent to the Islands.

Shipping costs are € 6.90 and sent by Seur . The delivery time will be 24/ 48 hours (weekdays ) .
For orders over 100 € the shipping will be free.

  • Shipping Germany . Minimun order  25 € .

The orders below 80 € . Shipping costs are € 10.70 and sent by DPD . The delivery time will be 3 to 4 days (weekdays ) .
The orders from 80 € to 120 € . Shipping costs are € 8.90 and sent by DPD . The delivery time will be 3 to 4 days (weekdays ) .
The orders over 150 € . Shipping costs are € 3.90 and sent by DPD . The delivery time will be 3 to 4 days (weekdays ) .

  • Shipping to Austria, Belgium, France (mainland), Holland, Italy , Luxembourg and the UK. Minimun order  25 € .

The orders of 25 € to 80 € . Shipping costs are € 10.70 and sent by DPD . The delivery time will be 3 to 4 days (weekdays ) .
The orders from 80 € to 150 € . Shipping costs are € 8.90 and sent by DPD . The delivery time will be 3 to 4 days (weekdays ) .

The orders over 150 € . Shipping costs are € 3.90 and sent by DPD . The delivery time will be 3 to 4 days (weekdays ) .

 


RETURNS AND EXCHANGES.

If for any reason you are not satisfied with your order, has a period of 14 days from the date of receipt of the same to return. The product must be in perfect condition, in their original packaging with all documentation included.The returning shipping costs borne by the buyer.

For exchanges, the buyer must pay the costs of the return and new shipment.Once we receive the merchandise in our warehouse and given all the above conditions, TricotPlus accept the return of the product and will proceed to refund the amount, according to the method of payment, and if so, send the new Product: 

  • If efectuaste payment through credit card, you pay the amount on the same credit card.
  • If efectuaste transfer payment, we will request an account number where the amount paid.

To make the change for some other article please contact the sales department to study this possibility.In the case of defective or incorrect shipments, all shipping charges will be borne by TricotPlusIn both cases please contact our sales department:

info@tricotplus.com